Irwindale Chamber of Commerce
Your Business Resource, Advocate & Partner
Beware of Deceptive Marketing Tactics

"Best of Irwindale Award" Marketing Sham Award

Once again we are hearing and seeing that local businesses are being told they have won a "Best of (insert name of city)" award via email solicitaions. The "Award" is claimed by paying $79-$199 to receive a plaque of your choice. Unfortuately these awards are really just a marketing ploy. Neither the City of Irwindale NOR the Irwindale Chamber of Commerce are affilated with this so called award. We encourage you to disregard these soliciations. To apply for the OFFICIAL Irwindale Business Awards click here.

Excerpt from an email received by one of our members: "Additionally, as a winner of the 2012 Best of Irwindale Awards, you may select a customized award which has been designed for display at your place of business by following the simple steps on the 2012 Best of Irwindale Award order form.

The Irwindale Award Program recognizes outstanding local businesses throughout the Irwindale area. Each year, we identify companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.

In order to provide you with the best possible service, you have been assigned an award code that can be used on our website for quick access to your award information and press release. If you have any questions or comments, please include this code with your correspondence."

Scam Alert for Los Angeles County

New Payment Scam Targets Southern California Edison Customers
The Fullerton Police Department is cautioning Southern California Edison customers to be aware of a new scam that involves callers posing as SCE employees and demanding immediate payment for allegedly past-due bills. The callers threaten that if payment is not made immediately, customers risk having their electric service disconnected. The callers have demanded that payment be made through a prepaid cash card, PayPal or Green Dot cards.

Customers suspecting a fraudulent call should ask for the caller’s name, department and business phone number. If the caller refuses to provide this information, customers should terminate the call and report the incident immediately to the Fullerton Police Department at (714) 738-6700 or SCE at (800) 655-4555.

As of July 23, 2013, two businesses in Fullerton have been victims of this scam, in each case, paying $1000 dollars, but SCE reports that losses in the service region that includes Fullerton are approaching close to $200,000 dollars.

Southern California Edison and the Fullerton Police Department would like to remind customers:

• An SCE employee will never ask for money in person.

• Never reveal your credit card, ATM or calling card numbers (or PIN numbers) to anyone.

• SCE employees will never request that you leave your residence at a specific time for a utility-related cause. If you receive a request like this, call the Fullerton Police Department, as this could be a set up for a burglary.

• Generally, SCE employees will never show up at your residence without an appointment. Be suspicious of anyone who shows up, asking to check an appliance or suggesting that there may be some other electrical problem inside your residence.

• SCE employees and their contractors carry identification and will provide it upon request, including their department and phone number, when asked.

The Fullerton Police Department also reminds residents to ask for identification in the event that a stranger comes to the door or calls, claiming to be a utility worker. In most cases, home visits by utility workers are pre-scheduled by the customer and appointments are typically confirmed prior to the visit. If there are ever any concerns about the validity of the visit, have the utility worker wait outside until their identity can be verified.

Southern California Edison provides residents with safety tips and advice at their website, in the safety tips section at
Other local Chambers are reporting that members have been contacted regarding renewing directory and map advertising. The person calling was not associated with the Chamber or an authorized contract company. The Irwindale Chamber always sends out a letter to all members prior to embarking on a new publication and runs articles in our newsletter and on the weekly email update. If in doubt about a call you recieve, please contact our office for verification before signing a contract.

You can reach us at: 626-960-6606.
* * * Attention Duarte Businesses * * *
Re: Area Magnetized Information Guide Solicitation
There has been an email in circulation recently about a "2011 City of Duarte Area Magnetized Information Guide" addressed to "Dear Duarte Business Member" and signed by "Senior City Project Director". It is from a company in Davenport, Iowa.

Be advised that this solicitation is NOT coming from the Duarte Chamber of Commerce nor the City of Duarte. While this business is unknown to us it does appear the business is making contact with Duarte Chamber members and may be using the Duarte Chamber of Commerce name in their materials.

If they purport to be representing the City of Duarte and/or the Duarte Chamber, THEY ARE NOT. Please immediately contact the Duarte Chamber at (626) 357-3333 and the Duarte Public Safety Office at (626) 357-7938 to report any misrepresentations.